Frequently asked questions
Everything worth knowing before you upload your first document.
Upload a PDF, Word or text document and ask it questions. Every answer comes from the document's own text and shows the exact passage it's based on. Click it and it's highlighted on the page, so you can check the answer without re-reading the whole document.
PDF, Word (.doc/.docx), RTF, ODT, plain text (.txt) and Markdown (.md).
Yes. Scanned pages are read with text recognition (OCR) when you upload, usually in your own browser, and answers still highlight the text on the scanned page. It reads English text for now, and handwriting is not read reliably.
A text PDF of about 100 pages typically takes a minute or two. Scanned pages take longer because they are read with OCR first. You can see the progress and an estimate while it runs.
Yes. Summary works on the whole document or on the pages you choose, and you see the cost before it runs. Each summary covers a limited number of pages.
Your documents are processed only to answer your questions and are never used to train AI models. To answer, the relevant passages are sent to the AI service that writes the answer. Our Privacy Policy has the details.
A limited number of people each day get free credits to try Docamend on real documents. They are added automatically the first time you need credits. See How credits work for what each action costs.
Buy credits, or wait for your next free credits. You will see the cost before anything runs, and a question you already started is never silently cut off.
No. Free credits and credits you buy stay on your account until you use them.
Audit goes through a document (or the pages you pick), finds the claims that can be checked, and checks each one against sources on the web. You get a verdict and the sources for every claim. The cost depends on the number of pages, and How credits work has the exact price.
A more careful answer. It reads more of the document than Fast, answers each part of a question with several parts, and checks every point against the page. It takes about a minute and costs more credits than Fast. How credits work has the prices.
The most thorough answer. It reads the most of your document, follows references between sections, searches again for anything the first draft missed, and checks the finished answer once more. It takes one to three minutes and costs the most credits. How credits work has the prices.
A chat assistant answers from what it learned in training plus whatever you paste in, and you can't easily tell which parts came from your document. Docamend searches your document's own text for the passages that answer your question, and every answer shows the exact passage and page it came from. You can check it yourself instead of taking it on trust.
Still have a question? Contact us directly.