Terms of Service

1. Agreeing to these terms

These terms are an agreement between you and Docamend ("Docamend", "we", "us") for using docamend.com and its services. By creating an account or using Docamend, you agree to these terms and to our Privacy Policy and Refund & Cancellation Policy. If you don't agree, please don't use Docamend.

2. Who can use Docamend

You must be at least 18 years old and able to enter a binding agreement. You sign in with a Google account, and you are responsible for activity on your account. Keep your Google account secure, and tell us straight away if you think someone else has used your Docamend account. One account per person; don't create extra accounts to get more free credits.

3. What Docamend does, and the beta

Docamend reads documents you upload and answers your questions about them, pointing to the passage each answer relies on. It also offers summaries, suggested questions, claim audits and web fact-checks. Docamend is in public beta: features, limits and prices may change, and some things may not work perfectly. We may add, change or remove features, and we will try to give notice of changes that matter to you.

4. AI answers can be wrong

Answers are written by AI models. Docamend shows the quoted passage behind each answer and checks quotes against your document, but AI can still misread, miss or misstate things, and a check can fail to complete. You agree that:

• You will check anything important against the quoted passage and the full document before you rely on it.
• Docamend is not legal, financial, medical, tax or other professional advice, and does not replace a qualified professional.
• You are responsible for the decisions you make using Docamend.

5. Your content

You keep all rights to the documents you upload and the questions you ask. You give Docamend permission to store, process and send them to the service providers listed in our Privacy Policy, only as needed to run the features you use. This permission ends when you delete the content or your account, apart from short-lived backup copies described in the Privacy Policy. You confirm that you have the right to upload each document, and that doing so does not break any law, contract or confidentiality duty.

6. Acceptable use

You agree not to:

• Upload content you don't have the right to share, or other people's personal data without a lawful reason.
• Upload illegal content, malware, or files designed to harm the service.
• Use Docamend to create or spread misinformation, harass anyone, or break any law.
• Get around credit, free-credit or usage limits, for example with multiple accounts or automated scripts.
• Probe, scrape, overload, or attempt to break into the service, or copy or reverse-engineer it.
• Resell or give others access to Docamend without our written permission.

7. Credits

• Actions in Docamend, such as uploading a document or asking a question, use credits. The cost of each action is shown before you run it and on How credits work.
• Credits are taken only when an action completes. If it fails, you are not charged.
• Free credits are given to a limited number of people each day, as described on How credits work. We may change or stop free credits at any time.
• Paid credits are not on sale yet. When they launch, they will be one-off packs at the price shown on the pricing page, with no subscription and nothing that renews.
• Credits have no cash value, cannot be transferred or sold, and end when your account is deleted. Refunds follow our Refund & Cancellation Policy.
• If credits are added by mistake or obtained by breaking these terms, we may remove them.

8. Our service and intellectual property

Docamend's software, design, name and logo belong to us. These terms give you a personal, non-transferable right to use Docamend; they don't give you any ownership of it. If you send us ideas or feedback, we may use them without owing you anything.

9. Third-party services

Docamend relies on other providers, such as Google for sign-in, AI model hosts for answers, public search engines for fact-checks, and Cloudflare and Oracle Cloud for hosting. Their own terms apply to them, and we are not responsible for their outages or actions outside our control.

10. Availability and data

We work to keep Docamend running and your data safe, and we back up our database and files regularly. We don't promise that the service will always be available, error-free or never lose data. Keep your own copies of important documents; Docamend is not a backup or storage service.

11. Suspension and ending your account

You can stop using Docamend and delete your account at any time from Settings. We may suspend or close an account that breaks these terms, puts the service or other users at risk, or must be closed by law. Where reasonable, we will tell you why first and give you a chance to download your data. If we stop running Docamend altogether, we will give at least 30 days' notice so you can download your data.

12. Disclaimer

Docamend is provided "as is" and "as available". To the fullest extent the law allows, we make no promises beyond those written in these terms, including that answers will be accurate, complete or fit for a particular purpose. You use Docamend at your own risk. Nothing in these terms limits rights you have under consumer protection laws that cannot be excluded.

13. Limitation of liability

To the fullest extent the law allows, Docamend is not liable for indirect or consequential losses, such as lost profits, lost opportunities, or losses from decisions made using AI answers. Our total liability for any claim relating to Docamend is limited to the amount you paid us in the 12 months before the claim, or ₹1,000 if you have paid nothing. These limits do not apply where the law does not allow them, for example for fraud or for harm caused deliberately.

14. Indemnity

If someone makes a claim against Docamend because of content you uploaded or because you broke these terms, you agree to cover our reasonable losses and costs from that claim.

15. Changes to these terms

We may update these terms. We will change the date at the top, and for important changes we will tell you in the app or by email before they take effect. If you keep using Docamend after that, the new terms apply. If you don't agree, you can delete your account.

16. Governing law and disputes

These terms are governed by the laws of India. If you have a problem, please contact us first; most issues can be solved quickly. Any dispute that can't be solved that way will be handled by the courts of India, without affecting any right you have to bring a claim where you live under local consumer law.

17. Contact

Questions about these terms: [email protected] or the contact page.