How Docamend handles the documents you upload
Before uploading a contract, a policy or a medical letter, you should know where it goes. This page explains it in plain terms; the Privacy Policy is the binding version.
Who it's for: Anyone uploading personal, financial or work documents.
Who can see your documents
- Documents belong to your account. Other users cannot open them; requests for another person's document are refused.
- You sign in with Google. Docamend never asks for or stores a password.
- Files are stored in Docamend's storage and database provider. Office files are converted by an isolated converter that has no access to your account or to the internet.
What is sent to the AI model
To answer a question, the passages selected from your document are sent to the AI model provider that generates the answer. Documents are not used to train AI models. Fact-check and Audit features also send the claims being checked to a web search.
Deleting your data
- Delete a document at any time; its stored file, passages and answers are removed with it.
- Delete your account from Settings; this asks you to confirm with Google first.
- When OCR runs in your browser, the recognised text is uploaded together with the original file and deleted with it.
Limits to know
- An AI provider processes the selected passages to produce answers, so do not upload documents you are not permitted to share with a third-party processor.
- Remove details you do not need answered, such as account numbers or medical identifiers, before uploading.
Questions
Is my document used to train AI?
No. Documents are processed only to answer your questions and are never used to train AI models.
Can I delete everything?
Yes. You can delete individual documents, or your whole account from Settings after confirming with Google.